Services
Virtual Offices Virtual Office Features Full Time Spaces Live Receptionist Live Receptionist Features Auto Receptionist Live Web Chat Meeting Spaces Meeting Space Features Coworking Spaces Event Spaces Preferred Locations Marketplace Incorporation Services Search Virtual Office Services Near Me
Customer Success Story: Divine Deliverance Therapy Services
The first time someone calls Divine Deliverance Speech Therapy, the person on the other end of the line has a lot of information to get across.
They have to explain the concept of tele-health -- a new model of providing therapy to people in any location, at their convenience. Then, they have to explain how effective speech therapy can be in a video-conferencing setting.
To make things even more complicated, the receptionist also has to explain how licensing and billing work in various states. Then, they have to learn about the potential client’s situation. Is it some kind of care facility, perhaps, or even a juvenile detention center? Is it a preschool?
Labrina Jackson, M.S., CCC/SLP, is the brains behind Divine Deliverance. After 22 years serving dutifully in the U.S. Army, she plans to retire as a master sergeant at the end of this year.
As she moves into civilian life, Labrina is on a mission is to improve client quality of life through online speech, language, cognition and swallowing therapy.
Labrina is accustomed to hard work. She believes deeply in her cause and comes armed with 11 years’ experience serving everyone from infants to adults. But she knows she can’t do it alone.
“We can’t cure them, but we’re going to provide therapy to help them start communicating better, start swallowing better, improve their quality of life based on whatever disorder they are experiencing,” she said. “I’m leaving this in God’s hands with my therapy.
Labrina is also putting her faith in the team of receptionists at Davinci Virtual Office Solutions™, which stands at the ready to walk potential clients and their families through that vital first call.
“I’m the owner of the company,” Labrina explained. “I don’t have an assistant or any of that. It’s just me. I need the administrative part of that plan, emails and phone calls, especially once I expand.”
And expand she will. Labrina is already licensed in Florida, Texas, Maryland and Washington, D.C., with pending licensure in the state of Alabama. This month, she plans to collaborate with a mental health counselor on a free speech and language screening project for disadvantaged kids. She’s also actively hiring speech and language therapists around the country, and recently decided to upgrade to the Premium 50 level.
One day, Labrina hopes to expand throughout the U.S. and beyond. At every step of the way, having Davinci will be like having a team of her own employees, without the stress and expense of an in-person staff.
Labrina is confident that Davinci receptionists will give the right impression. They will be trained on what to say and will understand how her tele-practice works, Labrina said. They will also know the software she uses, and they will have scripts for answering questions and concerns.
Labrina sees Divine Deliverance as God’s work. The less time she has to spend answering the phones and fielding emails, the more time she can spend accomplishing her mission: to improve client quality of life after the storm.

Categories
- Business Marketing
- Business Resources
- Customer Success Stories
- Customer Success Stories: Communications
- Customer Success Stories: Meeting Rooms
- Customer Success Stories: Virtual Office
- Entrepreneur Tools
- Management
- Meeting Rooms
- Virtual News
- Virtual Office
- Virtual Receptionist Services
- Workplace Culture
Subscribe to Our Blog
Archive
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- February 2015
- January 2015
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- July 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010
- September 2010
- August 2010
- July 2010
- June 2010
- May 2010
- April 2010
- March 2010
- February 2010
- January 2010