Davinci Blog

6/11/2021

How Skills Cultivated in Online School Can Transfer to a Remote Work Environment

The coronavirus pandemic led to millions of students learning from home. Some children found this to be a blessing in disguise and thrive in a remote schooling environment. For many others, though, the entire affair was defined by stress, inefficiency, isolation, and a whole slew of other challenges.

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6/4/2021

What is the Difference Between an Auto Attendant & an Auto Receptionist?

An auto attendant or automated attendant is a voice menu system that allows all incoming calls to be transferred to any extension without going through a live receptionist. Auto attendants are a very common feature of contact centers, where they are used to route calls to the proper customer service agents which can help make the whole process more efficient and improve customer satisfaction.

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5/26/2021

Why Hire a Virtual Receptionist for Your Small Business

Solopreneurs and small business owners have a lot on their plates. Even under the best of circumstances, many struggle to keep pace with all of the meetings, emails, phone calls, customer service, marketing, business development, and administrative work that must be done.

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5/14/2021

3 Key Elements of a Small Business Scale-Up Strategy

Scaling up and growing your small business may seem like a huge task, and while it does take a lot of focused effort, with a robust strategy this is a very achievable goal.

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5/7/2021

Virtual Vs. Physical Office: When & Why to Use Each

When should you use a virtual office? Why use a physical office? And is there a way to use your virtual address as a physical office?

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