ABOUT OUR VIRTUAL RECEPTIONISTS & CALL ANSWERING SERVICES
Smart, friendly, and available when you need them to be. It’s the professional voice with a personal touch when your customer calls, representing your company, your way. We have a variety of plans for every need: find the one that’s right for you. Say hello to your new virtual receptionist team!
With Davinci’s call screening and call forwarding service, each one of your telephone calls is screened and routed by a friendly live virtual receptionist. The call can then be forwarded to any employee in the company or to any phone number of your choice, business or personal. With our online command center, you can build your own custom call forwarding schedule. Davinci understands that your time is valuable. That’s why your team of virtual receptionists/virtual assistants are well trained to handle all of your call forwarding needs professionally and efficiently.
Utilize any number of Davinci’s fantastic services—like call forwarding—you’ll never miss a call gain.Back To Top
Voicemail to Email
With this included feature of our professional business voicemail service, you are able to get your voicemails as digital files in your email, so you can open or forward the voicemail easily when you need to – from any device. It’s just one of the many ways Davinci saves you time.
Voicemail to Text
This feature is available as a convenient add-on, and this service transcribes your voicemail into text when you get an email with the digital file. Now you never have to listen to voicemails—you can simply just read them and even have the option to print, forward, search for, and save the text. Originally initiated for our hard-of-hearing and deaf customers, now everyone can get the benefits of simple and accurate voicemail transcription.
Davinci’s reputation is long-standing for a reason. When you use one of our great services like voicemail to email, you’ll understand why our customers are more productive.Back To Top
Davinci gives you a dedicated toll-free 1-888, 1-855, 1-866, or 1-877 number, which can be applied to your phone or fax line. Should you ever need more numbers, we can easily cover as many as you prefer. If you would like to have a local virtual number instead, we can provision it immediately so you can get your phone line up and running as soon as possible. Additionally, our virtual PBX solution makes it easy to enable your number for find me / follow-me service. Plus, paired with Davinci’s virtual receptionist, you get the benefits of call filtering so only legitimate calls reach you.
The business world is ready for your arrival, so what are you waiting for?Back To Top
We offer the most advanced find me, follow me call setup options with our advanced call routing system. You are able to schedule separate numbers into different groups, set up different numbers and groups by time of day you want them to call in, and even set up the order of which phones you want to ring depending on the number of rings. Our simple drag and drop interface allows you to select the times and days when you want a rule to apply. With our virtual live receptionist service, we can have someone handle all of your client calls. No other solution gives you so much automation and customization power as Davinci does.
Since 2006, Davinci has been at the top of the virtual office world providing clients like yourself with the best services they could ask for. Our reputation speaks for itself, so listen, won’t you?Back To Top
We offer a great conference calling platform that enables you to have private phone calls with clients and associates.
Professionally handled conference phone calls for your business is one advantage you’ll have with our audio conferencing service. Our crystal-clear teleconferencing solution allows you, your customers, and your associates to join a call that can support up to 95 participants. To initiate it, you simply log into your Davinci Virtual account and select ‘Conference Call.’ From there, you’re given step-by-step instructions for the owner and participants. We make it easy for you to set it up and have a enterprise level system infrastructure in place to easily take care of your needs.Back To Top
We know how important it is for companies to be able to communicate with their clients or customers (and vice versa) without the constraints of long-distance packages and jumping through hoops of trivial time restrictions. This is why Davinci offers unlimited long-distance minutes included with your phone service, so you can close deals, handle customer queries, and assist potential customers. With other service providers, if you speak with a customer on the phone for 1 minute and 3 seconds, they count that as a 2-minute call. Extrapolate that over the course of a month and that’s a lot wasted minutes and wasted money.
Virtual Receptionist call times are calculated in 1 second increments to maximize your plans. Meaning you’re not paying for valuable seconds that you didn’t use. Davinci knows how important it is to help your business keep the lines of communication open—without the hefty costs to match.Back To Top
Davinci’s Auto Receptionist is equipped with all the communication features you need to run your business without having to purchase expensive equipment or long-term contracts. Some of our Auto Receptionist features include toll-free and local numbers, unlimited long-distance minutes, advanced call routing, customizable greetings, voicemail management, audio conferencing, mobile apps, online faxing, corporate email, and additional line extensions.
When it comes to offering the best professional services, you know you can count on Davinci. Back To Top
With Davinci’s online fax services, you can send, receive, and even forward faxes all from the comfort of your home, office, or wherever you have access to an internet connected device.
With our online fax services, you can get and send all of your faxes via email. Our services make it possible for you to view any fax online, no matter where you might be. To make the solution even more powerful, we allow you to auto-forward faxes to any other fax number or even multiple people via email, so you never have important documents sitting out in plain sight.
And for those of you who might have a fax machine, did you know that your Davinci supplied phone number also doubles as a fax line? We’ve figured out a way to help you integrate the seemingly archaic act of faxing conveniently and seamlessly into your everyday workflow. Get digital with your fax, and set up service with Davinci today.Back To Top
OUR PREMIUM PLANS INCLUDE ALL THE BUSINESS PLAN FEATURES, PLUS:
Our appointment scheduling service is your communication solution. It includes an online calendar that can be customized for meeting scheduling and online appointment setting. It will also send email alerts or text notifications for new or upcoming appointments.
Get all the benefits of an in-house employee, without any of the overhead. Our friendly live receptionists can help you with appointment scheduling, managing emails to confirm appointments, auto email and text reminders, calendar management, and out-of-town meeting scheduling.
You’ll never have to worry about multiple parties in different time zones or missing meetings or opportunities just to take a call. That’s why Davinci is in business: to support the mobile entrepreneur.Back To Top
Davinci live receptionists can expertly handle all outbound calling duties, such as lead generation calls, outbound appointment scheduling, follow-up calls, surveys and market research, subscription renewals and sales, and third-party verification services. All outbound calling is carried out by a professional virtual personal assistant who is trained on the specifics of your business.
As an entrepreneur on the move, we know you’ve got a lot going on. That’s why we built in a feature into our Davinci Live App that provides you the ability to make outbound call requests right through the app! It couldn’t be any easier or more convenient for you to manage your business on the go.Back To Top
Let’s face it, your customers are going to have questions, and you know what those questions are. That’s why we work with you to create customized FAQ’s that we incorporate directly into the call flow, so your virtual receptionist can help customers with questions about product details, rush order processing, shipping details, cancellation policy, warranty information, and order cancellations.
Davinci virtual receptionists can also be trained to take orders from callers using whatever web-based commerce solution you use to run your business. They can log into your e-commerce site to help gather payment information from customers and submit shipment and billing address information, along with directly processing returns or looking up invoices within your specific commerce solution.
Order processing services from Davinci ensure that when your customers have critical questions during the purchase journey, they’ll speak with someone knowledgeable, friendly, and ready to help you convert more business.Back To Top
Our bilingual Davinci receptionists have advanced Spanish proficiency and will be able to accommodate anything your callers need. Choosing a bilingual virtual receptionist not only ensures that you can communicate with a crucial segment of your business, but sends a message to that segment that their business is important to you.
Davinci bilingual virtual receptionists provide translation services at a fraction of the price it would cost to hire a full-time bilingual employee. Our virtual receptionists are always here to provide a professional, familiar voice for your customers in the Hispanic community. Have your Spanish and English callers taken care of with Davinci's bilingual answering service.Back To Top
Maybe you’re not ready to hire a full-time office administrator, or maybe you just don’t want one. Either way, this is why Davinci has virtual administrative assistants here to help you in any capacity you might need.
Your Davinci receptionist will help you with things like scheduling deliveries, travel planning, assisting customers, providing meeting support, managing your calendar, checking your voicemail, and returning calls.
Everybody knows that the most successful business people work smarter, not harder. Avoid the many distractions that build up throughout the day and delegate the minutia to your virtual assistant from Davinci Virtual Office Solutions.Back To Top
Davinci virtual receptionists will be ready to expertly answer intricate questions from your prospective or existing customers with a tailored set of criteria as determined by you. Whether customers are looking to speak to a particular department, have presale questions, or are looking for assistance in using a product, trust a Davinci virtual receptionist to be there to answer the call while you focus on your work. Your Davinci receptionist will provide the professional phone presence, friendly voice, and learn everything they need to know to successfully assist your customer the first time they call.
Our experienced receptionists provide dedicated customer service at a fraction of the cost of hiring an in-house employee. It’s just another way Davinci helps you grow your business.Back To Top
- Free local or toll-free number
- Live call answering
- Call forwarding & screening
- Voicemail management
- Advanced call routing & conferencing
- Unlimited long distance calling
- Auto receptionist
- Online faxing
- Stellar Davinci customer service
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- All business plan features plus:
- Appointment scheduling
- Outbound calling
- Order processing
- Customer care
- Bilingual receptionists
- Administrative tasks
- Special FAQs & Complex call flows
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Making Sure You Don’t Miss the Call, Or the Chat
More than 90% of marketing budgets are spent on getting customers to call. Yet only six percent is actually expended on the operations of handling the call. It isn’t surprising that that customer satisfaction continues to spiral downwards. When asked what organizations can do to create better experiences, a resounding 73% of companies cite valuing their time as the number-one activity!
Davinci Live Receptionists exist to help organizations transform how they engage with prospects and buyers by offering an integrated omnichannel engagement. For more information on Live Receptionist services, check out our new White Paper, “Davinci Virtual Live Receptionist Services: Connecting with Your Prospects and Customers.”
Learn More about Live Receptionists
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This plan includes a telephone number:
Add a local, toll-free or international number to build credibility and make it easier for your customers to connect with you.
Type of number:
(additional fee of $49.95/mo applies)