How Can a Virtual Receptionist Help a Digital Marketing Agency?
Digital marketing agencies work at a fast pace. They're worried about algorithms, ad revenue, driving traffic, SEO, PPC, marketing, advertising, web design and more. They often don't have capacity to deal with incoming inquiries, client support and making appointments. But for many, hiring a full-time administrator is out of reach. This is where a virtual receptionist comes in.Read more
How Skills Cultivated in Online School Can Transfer to a Remote Work Environment
The coronavirus pandemic led to millions of students learning from home. Some children found this to be a blessing in disguise and thrive in a remote schooling environment. For many others, though, the entire affair was defined by stress, inefficiency, isolation, and a whole slew of other challenges.Read more
What is the Difference Between an Auto Attendant & an Auto Receptionist?
An auto attendant or automated attendant is a voice menu system that allows all incoming calls to be transferred to any extension without going through a live receptionist. Auto attendants are a very common feature of contact centers, where they are used to route calls to the proper customer service agents which can help make the whole process more efficient and improve customer satisfaction.Read more
Why Hire a Virtual Receptionist for Your Small Business
Solopreneurs and small business owners have a lot on their plates. Even under the best of circumstances, many struggle to keep pace with all of the meetings, emails, phone calls, customer service, marketing, business development, and administrative work that must be done.Read more
3 Key Elements of a Small Business Scale-Up Strategy
Scaling up and growing your small business may seem like a huge task, and while it does take a lot of focused effort, with a robust strategy this is a very achievable goal.Read more