Business Resources

How to Build Credibility for Your Business: 7 Tips

In today's competitive business world, building credibility is crucial for success. A credible business is trusted by its customers, employees, and stakeholders, and it is perceived as reliable, trustworthy, and professional. 

But how do you build credibility for your business? This can be a challenge for small businesses, especially when you're just starting out. 

Here are some tips on how to build credibility for your business:

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5 Ways Small Business Owners Can Cut Costs During a Recession

A recession, or the threat of a recession, is stressful for everyone, particularly small business owners. An uncertain economy inspires many to find ways to save money while still maintaining quality. Here are five tips for how to cut business costs during a recession. 

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4 Key Factors to Consider When Starting a Business

With 2023 just around the corner you might be feeling the urge to start a new chapter in your life. For some that’s finally kicking bad habits (smoking, drinking, junk food, etc), for others it's all about adding new positive elements into their lives (being more mindful, practicing patience, going to the gym). 

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Live Chat vs. Phone Support: Which Is Right for Your Business?

How businesses engage with customers is crucial. Those that fail to provide their customers with the right answers, at the right time, over the right channel are at a competitive disadvantage. When customers are shopping for products and services, they want the ask questions and have those answered in a timely manner and with the information they need. The same applies when it comes to customer service. When customers need help with shipping issues, product warranties, and help scheduling an appointment for service, they expect businesses to provide them with rapid responses and with the assistance they need.

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Live Web Chat Services vs. Email Support: Which One is Best for Your Business?

The average digital attention span is counted in seconds. Psychological and behavioral studies were documented by Malcolm Gladwell in his best-selling book Blink, which explored the adaptive conscious and the mental processes that rapidly—and automatically—process information and form impressions based on it. Research, accordingly, reveals that digital interactions require a response in eight seconds. Individuals are targeted constantly with notifications, ads, emails, texts, and more via smartphones, smartwatches, and other devices. 

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