Archives for October 2019

Showing 2 posts. See all posts.

10/11/2019

Why You Need a Bilingual Answering Service

Companies have been striving for years to automate everything they can get away with, and customer service has not been the exception. What started more than a decade ago with very basic IVR’s (Interactive Voice Response) in call centers, later evolved into automated speech solutions all the way into the bots we interact with today, whether chatbots or robocalls, they are embedded into the modern business world. 

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10/2/2019

Virtual Offices Services: What You Need to Know

According to Global Entrepreneurship Monitor, there are 100 million new startups every year. That’s 3 new businesses every second. Most of these new startups have very limited resources and staff, so they may not have the ability to maintain a physical office, and renting an office is not cheap.

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