Archives for June 2018

Showing 4 posts. See all posts.

6/28/2018

15 Benefits of Live Web Chat & How to Optimize It for Your Business

Small businesses leaders and solopreneurs who have their smartphone tethered to their hip envision it as their lifeline to prospects and customers. But you may soon discover the lifeline is an actual albatross that constantly sucks your energy from you and interrupts important conversations and work. At the same time, offering only traditional engagement channels such as phone or email can prove inconvenient and frustrating to customers, who want to engage with business providers through an engagement channel of their choice.

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6/25/2018

Live Virtual Receptionists & Healthcare: Merging The Two Industries Together

Customer service is a key component of the healthcare industry. Given the nature of the industry, a person’s health, it comes as no surprise that patients and family members often have various questions for their medical providers; whether it is about making an appointment, scheduling treatment, dealing with insurance, or renewing a prescription.

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6/11/2018

11 Top Qualities Live Virtual Receptionists Must Have-and How You Can Benefit

Small businesses and solopreneurs can gain measurable benefits using live virtual receptionists. Admit it. You’re professional and personal lives are stretched—sometimes to a breaking point. 

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6/4/2018

10 Tips for Managing Your Remote Team While Running Your Consulting Business

Technological advances and digital platforms have led to an increase in remote teams. Across industries and countries, companies have realized that the best talent isn’t necessarily located in the same place as they are, and instead of having to convince professionals to move from one place to another, companies are now hiring individuals regardless of where they are. 

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