Services
Virtual Offices Virtual Office Features Full Time Spaces Live Receptionist Live Receptionist Features Auto Receptionist Live Web Chat Meeting Spaces Meeting Space Features Coworking Spaces Event Spaces Preferred Locations Marketplace Incorporation Services Search Virtual Office Services Near Me
Customer Success Story: Adler Law
Robert Adler began practicing law in 1985. A graduate of the prestigious Straus Institute of Dispute Resolution, and Adler maintains an active presence in his local community through his membership in the Consumer Attorneys Association of Los Angeles (CAALA).
Adler Law is a problem-solving law firm in Calabasas, California, and employs a relaxed, relational, open style, allowing each party an opportunity to be heard. The firm works hard to bring each case to a most optimal outcome. As a result, Adler Law takes great pride in providing a full set of services to its clients with legal expertise in real estate, construction, business litigation, and personal injury.
Examining the Argument
But with all of this success and community and professional involvement comes challenges. Adler found that he was spending an inordinate amount of time answering incoming calls and inquiries and maintaining his calendar. It was taking away from the time spent with clients.
As Adler Law is a relatively small firm, Adler did not want to expend valuable funds to hire a full-time—or even part-time—receptionist. He had read a couple articles on the virtual assistants, and he decided to perform an online search to see what options might be available. He subsequently pinpointed several different companies offering virtual assistant services. One of them was Davinci Virtual Office Solutions.
Making the Case
“I spent some time looking at the different options and comparing their capabilities,” Adler remarks. “I wanted something more than a standard answering service. I wanted a virtual receptionist.” The provider needed to understand Adler Law and its clients. Adler also wanted a solution that he and his team could customize to their needs. A one-size-fits-all approach would not satisfy his requirements. For example, he wanted appointments scheduled directly into his personal calendar instead of a generic calendar that an answering service would provide.
A Google search result uncovered several options, including a link to Davinci’s website. Once Adler landed on the site and had viewed several pages related to Davinci’s Live Receptionist Services, he received an invitation for a live web chat with a Davinci professional. He accepted the invite and was immediately engaged with a Davinci live chat specialist who was able to answer his questions and show him different service options.
“It was a very seamless process,” Adler notes. “I was able to get my questions answered very quickly and thoroughly.”
"We were looking for our virtual assistant to become a virtual extension of our team, someone who would do more than simply answer calls and forward them. We got exactly that with Davinci Virtual Receptionist Services.”
-Robert Adler, Principal, Adler Law
Taking Action
Adler initially signed up for an Executive 100 plan that gave him up to 100 live answering minutes each month. “I was able to review and choose various features that met our requirements such as appointment scheduling, call forwarding, and advanced call routing.” The ability to customize the online calendar for meeting scheduling and set up email alerts and texts for new and upcoming meetings was precisely what Adler sought in a solution.
Another important factor Adler found compelling was Davinci’s team approach, whereby Adler Law would be assigned to a dedicated team of five professionals who would become experts on Adler Law. “We were looking for our virtual assistant to become a virtual extension of our team, someone who would do more than simply answer calls and forward them,” Adler notes. “We got exactly that with Davinci Virtual Receptionist Services.”
Adding Up the Judgment
In lieu of hiring a full-time administrator, Adler was able to leverage Davinci Live Receptionist Services. “This gave us a solution at a fraction of the cost of hiring a receptionist,” Adler says. “This saves the firm tens of thousands of dollars annually.” Plus, as turnover rates are high for many receptionists, Adler Law does not need to worry about retraining and operational disruptions. “With the team from Davinci, we have ‘receptionist continuity.’” Adler quips. “The initial engagement with our client is very important, and having Davinci on that front line gives us great confidence that the client experience will be outstanding right out of the gate,” Adler adds.
Cost avoidance is just one of the benefits Adler has realized. “Our team previously spent valuable time scheduling meetings on our calendars and fielding incoming calls and then routing them to the appropriate person on our team,” he explains. “Neither myself nor a member of team needs to worry about these tasks now because we have Davinci Live Receptionist Services.”
"Davinci Live Receptionist Services gave us a solution at a fraction of the cost of hiring a receptionist. This saves the firm tens of thousands of dollars annually."
-Robert Adler, Principal, Adler Law
Upgraded and Litigating
The solution has proven so effective that Adler upgraded from the Executive 100 plan to the Premium 250 plan. This increased the number of receptionist minutes Adler Law uses each month from 100 to 250.
The decision to move to live virtual receptionist services and specifically Davinci Live Receptionist Services has turned out to be a winning argument for Adler Law. “Davinci Live Receptionist Services allows Adler Law to focus on our charter,” Adler sums up. “We no longer need to worry about answering and routing incoming calls and instead can focus on litigating on behalf of our clients and helping them to obtain justice.”
Organizations such as Adler Law understand the value of Davinci Live Receptionist Services. First impressions count, and Davinci Live Receptionist Services gives small businesses the brand voice they cannot attain on their own. Contact us today to find out more about Davinci Live Receptionist Services. Also, make sure to sign up for our blog and receive notifications whenever we have a new post.
For more information on Adler Law, visit the firm’s website at www.adlerlaw.org or contact the firm at 888.926.0678. You can also follow them on Facebook.

Categories
- Business Marketing
- Business Resources
- Customer Success Stories
- Customer Success Stories: Communications
- Customer Success Stories: Meeting Rooms
- Customer Success Stories: Virtual Office
- Entrepreneur Tools
- Management
- Meeting Rooms
- Virtual News
- Virtual Office
- Virtual Receptionist Services
- Workplace Culture
Subscribe to Our Blog
Archive
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- February 2015
- January 2015
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- July 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010
- September 2010
- August 2010
- July 2010
- June 2010
- May 2010
- April 2010
- March 2010
- February 2010
- January 2010