Virtual Receptionist Services

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7/2/2020

Four Ways a Virtual Receptionist Frees Up Your Schedule

Virtual receptionist services may offer the unexpected solution to the problem of running your business remotely while still offering an exceptional customer service experience. When the world shifted to remote work in 2020, it forced small business owners to pivot and devise new ways of communicating.

 

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4/24/2020

How Non-Profit Organizations Can Benefit from a Live Web Chat Service

Much has been written about for-profit businesses and the reasons they should use live web chat. For those with online stores, e-commerce transactions are at the top of the list. Research shows that customers want omnichannel options when making purchases—and live web chat is often cited as their preferred channel. Fast, easy, and convenient, live web chat humanizes the online engagement. 

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3/27/2020

6 Ways Virtual Receptionists Can Make Your Clients Happier

Following are different ways in which businesses can delight their clients with virtual receptionists:

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2/21/2020

Live Virtual Receptionists: What Happens When an Angry Customer Calls?

If you are a business owner, especially of a small business with few or no employees so far, it’s likely that you cannot answer every phone call. Furthermore, you may not want to answer every phone call or have time to answer every call.

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1/27/2020

Call Answering vs Virtual Receptionist: When to Use One or the Other or Both

As an entrepreneur you know how difficult it can be to perform the many different roles in your startup. On the same day you may have to implement a new marketing strategy, sort out some payroll discrepancies, make a few sales calls and get samples delivered. Meanwhile the phone keeps ringing and there is nobody to answer it because everyone else is busy too. 

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