Davinci Blog

3/13/2020

15 Benefits of a Virtual Receptionist

How can you get excellent customer care at a fraction of the cost? Here are 15 benefits a dedicated virtual receptionist service can provide your business.

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3/23/2016

“Walking the Talk” When It Comes to Customer Experience

Talking and walking should be synonymous when it comes to customer experience. But the reality is that many businesses fail when it comes to “walking a good talk.” And money talks in this case. More than 90 percent of marketing budgets is spent trying to get customers to call; only six percent is actually spent on the operations for handling the call.

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9/3/2015

10 Ways a Virtual Receptionist Can Help a Small Business to Succeed

Small businesses simply don’t have the time or resources to manage everything on their plates. Consider this interesting factoid. Even though we are living in a Digital Age when technology is commonplace, nearly half of small businesses still don’t have an online presence.

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7/29/2015

4 Reasons to Go Virtual Versus In-House for Receptionists and Assistants

With the help of virtual receptionists (or assistants), small businesses can focus on building their businesses and delivering great solutions and services for their customers rather than spending valuable time on administrative tasks.

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6/18/2015

Making First Impressions Count: 9 Factors for Consideration

In his best-selling book Blink, Malcolm Gladwell finds that first impressions—whether professional or personal—happen in a matter of seconds. Individuals connect with other people and companies based on their initial perception. Further, getting beyond that experience is nearly impossible once the connection is made. Indeed, research shows that first impressions even overrule facts in the lasting perceptions a person has of another person or business.

 

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