Davinci Blog

6/28/2018

15 Benefits of Live Web Chat & How to Optimize It for Your Business

Small businesses leaders and solopreneurs who have their smartphone tethered to their hip envision it as their lifeline to prospects and customers. But you may soon discover the lifeline is an actual albatross that constantly sucks your energy from you and interrupts important conversations and work. At the same time, offering only traditional engagement channels such as phone or email can prove inconvenient and frustrating to customers, who want to engage with business providers through an engagement channel of their choice.

Read more
5/30/2018

How Live Web Chat Can Benefit Your Law Firm

When it comes your existing clients, they also want multiple engagement options—phone, email, online self-service, live web chat, and text. Rarely does one engagement channel suffice, but rather they want to engage with you at any time, on any device through their channel of choice.

Read more
4/25/2018

5 Ways to Reduce Operating Cost with Live Web Chat

If you go on just about any customer service-oriented website, you’ll see a little box pop up in the bottom corner of your web browser asking if you need help. What starts out as an automatic welcoming invitation to ask questions prompts a live chat operator to jump in with answers when you respond.

Read more
4/18/2018

How Live Web Chat Can Increase Sales and Engagement

If you're considering using live chat for sales & customer service on your website, read this article and find out the benefits of live chat for businesses. 

Read more
7/27/2016

Maintaining Communications with Your Prospects and Clients While You’re Traveling

Going on Vacation or Traveling This Summer?

Forty percent of solopreneurs and small business owners indicate they take 16-plus days of vacation every year, and this doesn’t factor in the weeks or months that you spend on the road meeting with prospects and clients.

Read more

Categories

Subscribe to Our Blog

Archive Show Archives