Davinci Blog

8/8/2016

Making Customer Engagement Fun, Memorable, and Measurable

Amazon MayDay generated a lot of hype when it was launched. The ability to engage digitally in real time via video with a customer service agent personalizes the customer service experience. Davinci Virtual Office Solutions knows the importance of providing customers with real-time engagement through the channel of their choice—phone, live web chat, or email—through Live Receptionist and Live Web Chat services.

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