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How Live Chat for Real Estate Improves Lead Capture
Picture this: A potential buyer is browsing your luxury beachfront listing at midnight. They are ready to schedule a viewing, but your office is closed. By morning, they've moved on to another property. Sound familiar?
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Live Web Chat Versus AI Chatbots
In order to find success in today’s competitive landscape, all businesses must be able to provide good customer service. Not being able to live up to your customer’s expectations will cost your business, as 95% of consumers indicate that good customer service drives them to stay loyal to a brand and business.
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How Does Live Web Chat Work? 4 Small Business Use Cases
Customer engagement is king when it comes to business success. Introduction of digital engagement channels such as live web chat makes it possible for small businesses to compete on a level playing field with much larger counterparts when it comes to delivering delightful experiences to customers.
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How Live Web Chat Can Benefit Your Law Firm
When it comes your existing clients, they also want multiple engagement options—phone, email, online self-service, live web chat, and text. Rarely does one engagement channel suffice, but rather they want to engage with you at any time, on any device through their channel of choice.
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5 Ways to Reduce Operating Cost with Live Web Chat
If you go on just about any customer service-oriented website, you’ll see a little box pop up in the bottom corner of your web browser asking if you need help. What starts out as an automatic welcoming invitation to ask questions prompts a live chat operator to jump in with answers when you respond.
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