Davinci Blog

Name: Davinci Virtual Office
Rating: 4.3

11/2/2017

Making First Customer Contact a Success for Small Businesses

The old saying, “first impressions are often your only impression, so make it count,” is quite apropos. Research by Malcolm Gladwell finds that professional and personal impressions happen in a matter of seconds. Individuals connect with people and companies based on their initial perception and getting beyond that experience is nearly impossible once the connection is made.

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