Davinci Blog


Invaluable Services Owners Need to Help Their Small Business Thrive

You may hear that running a successful small business is harder now than it ever was — but there’s another way to look at it. Sure, competition is fierce in the internet-connected age, and your business model has to be as bulletproof as possible to push yourself to the top of the crop. This is undeniable. However, you also have access to more services that can help you succeed than any time in history. In many ways, it’s a great time to own a small business if you’re smart about employing the right services. Here are some suggestions.


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Don’t Wing Your Business Strategy: 5 Things You Can Do to Help Ensure Success

But winging it isn’t an answer when it comes to starting a business—particularly when we’re talking about such paltry positive outcomes. The following are five things that a small business needs to check off that will help them increase the odds that they will be in the fourth percentile in 10 years.

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The First Thing You Need is a Website

Congratulations on launching your new business venture! Now don’t waste a moment in launching a website. Your website is the world’s window into your business. 

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Avoid the Mistake of Disjointed Customer Service Engagement

There is nothing more frustrating than repeating your account information or personal details during a customer service session with a company. Whether it is moving between service representatives on the phone or moving between channels (e.g., live web chat to phone), these experiences stick out like a sore thumb and are one of the top service irritants for customers.

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8 Technology Areas That Help Keep Small Businesses Organized

Technology is an important enabler for businesses across the spectrum. This includes small businesses, and small business owners agree: four in 10 say they aren’t spending enough on technology.

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