Davinci Blog

9/23/2013

What's the Difference Between an Auto Attendant, a Secretary, and a Live Receptionist?

Secretaries, auto attendants, and live receptionists, oh my! There are few office staples as common as the receptionist behind the welcome desk. However, the look and feel of offices today is radically different than the rows of cubicles and coffee ring stains of yore. Naturally, receptionist work is radically different too, and far more customizable to the needs of businesses.

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2/7/2013

Former CEO Tells Virtual Assistant Success Story

LOS ANGELES-Have you ever used a virtual assistant? Have you ever spoken with anyone who has? Michael Hyatt, former CEO of Thomas Nelson, shared his experience using a virtual assistant and offers some interesting insights into the issue.

“I left my role as CEO of Thomas Nelson in April 2011. I thought I could get by with...

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1/31/2013

Realtors: Should You Hire a Virtual Assistant?

LOS ANGELES—Keller Williams is one of the fastest-growing real estate companies in the United States. So when I saw a blog post on the KW Blog entitled, “Should you hire a virtual assistant?” I was intrigued about the possibilities of virtual assistants for real estate agents.

Keller Williams asked Mike Incorvaia, Jr. abo...

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1/17/2013

How About a Virtual Assistant Researcher With Your Coworking Space?

LOS ANGELES—I read an interesting article in Business2Community this morning. It’s called “Employing Virtual Research Assistants in Co-Working Spaces.” That gave me an idea: why not employ virtual assistants in your coworking—or your virtual office space or executive office suites—to handle your market research tasks?

“If you ar...

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12/7/2012

Virtual Assistants Can Help Improve Your Customer Service

TORONTO—Could poor customer service be hurting your business? A virtual assistant can help you remedy your customer service issues in a hurry.

According to consumer firm [24]7, more than one-third of consumers have switched suppliers as a result of bad service and three in 10 have not signed up to a service because of the...

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