Davinci Blog

Do I need an Outsourced Receptionist for Healthcare Calls?

Medical practices face a perfect storm right now. Staff shortages keep getting worse, operational costs continue climbing, and patients expect someone to answer the phone at 9 PM on a Saturday. Your in-house team can’t be everywhere at once.

The burnout is real. According to National Library of Medicine’s research on healthcare administrative staff, 45.6% of medical receptionists experience burnout. That’s nearly half your front desk team running on empty—and the high turnover rate tells the same story. The cycle of recruiting and training replacements never ends.

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Small Business Tips for the Healthcare Industry

For small businesses, managing finances, controlling costs, securing funding, and making budgets stretch is one of the biggest keys to successful business growth. Even the best ideas and business models will be limited by how well their owners do with the company’s financial matters. At Davinci our products are geared toward helping business owners save money without sacrificing quality in their customer service and responsiveness. We help businesses to be more flexible, more available, and more professional as they grow. But what about funding? At some point most businesses need help raising funds, and in some business sectors there can be very specific challenges.

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How to Tell If You Need to Hire a Receptionist

Is it time to hire a receptionist? If you’re a busy small business owner feeling swamped with office administrative work and mundane tasks related to client management, the answer should be YES. 

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What is a Virtual Receptionist? FAQs & Services Explained

As the owner of a smaller business or firm, you may have heard of virtual receptionists. There is a lot of information to take in, and sometimes it can be overwhelming. Hiring the help you need doesn’t need to be difficult. That’s why so many businesses turn toward virtual receptionist services for assistance.

Perhaps you may be confused about what a live receptionist does, or maybe you aren’t sure about the costs. In order to eliminate ...

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Finding Qualified Healthcare Receptionists Who Are HIPAA Compliant

Staying competitive as a healthcare entrepreneur means offering the same level of professionalism and security as large healthcare organizations. Even so, most clients appreciate the more personable relationship available with small to medium-sized business. So, when it comes time to hire a new healthcare receptionist to help manage the demands of your business, there are several qualifications on which you should never settle for less. Some basi...

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