Live Web Chat Features

Put our Live Web Chat team to work for you: answering questions, providing support, even transacting sales via your online storefront, Friendly and professional people, trained on your business. It's just one more way Davinci helps you and your audience connect

Customizable Chat Buttons
In the end, everything a customer sees on your website is a reflection of your brand. You don’t want that brand to conflict with itself, and neither do we. That’s why we offer customizable chat buttons. They allow you to maintain the look, feel, and branding of your site across the board so nothing, not even the chat window, feels out of place.
Chat Invitations Available
Just like your “Hello!” when you answer the phone, the way you approach users via web chat is important to a great first impression. We ensure that you find a positive reception by helping you build a custom chat invitation. From the layout and the formatting to the actual text used, we can help you construct the perfect chat invitation, giving customers a chance to learn more.
Customizable Greetings
Greetings can, in some circumstances, make or break your attempts at building relationships with customers and potential customers. We offer customizable greetings to assist you in making sure you’re truly connecting with users.
Mobile Apps
These days, more and more people are doing work on their mobile smartphone. Likely, your business is the same way, and want to facilitate your ability to do work efficiently and easily, wherever you are. That’s why we offer our mobile app—to make the whole process simpler, allowing you to take care of the task at hand quickly, so you have more time to take care of everything else.
Instant Availability
Just as you want a human being to answer the phone when you call, you want your chats to be answered immediately. Instead of letting customers wait for a response from an automated machine, one of our cheerful team members is ready to assist right away. Our web chat services offer your customers that instant availability, ensuring that no-one need wait longer than a few moments for an answer to their questions.
Thoroughly Trained Web Chat Agents
Our web chat agents are experienced and fully trained, including in areas relevant to your business. It’s important that the individual answering your customer in a chat can field any questions that come to them. We ensure our trained agents have the knowledge and information to answer their questions in the moment, without having to refer to someone else.

When the chat agent doesn’t have answers, finding those answers for the customer slows down the whole process. That’s why, in addition to training our agents on the chat system and customer service techniques, we train them on your business, your FAQs, and unique specifics, so they can properly answer questions and support your customers and prospects.
Receive Chat Transcripts and History
Sometimes you need an accurate record of communications with customers and users. With our live web chat services, you can receive chat transcripts, including a full history of text-based conversations with the users that visit your site. So no matter the reason or what you’re looking for, we can make sure you have the information you need.
Stellar Davinci Customer Service
As always, our web chat agents provide top-notch customer service to the site visitors they communicate with. We always treat your customers and potential customers with respect, and a cheerful and polite attitude is applied across the board. We’ll go to great lengths to answer questions, resolve concerns, and assist your customers in whatever way they need, just like you would yourself.
In the end, everything a customer sees on your website is a reflection of your brand. You don’t want that brand to conflict with itself, and neither do we. That’s why we offer customizable chat buttons. They allow you to maintain the look, feel, and branding of your site across the board so nothing, not even the chat window, feels out of place.
Just like your “Hello!” when you answer the phone, the way you approach users via web chat is important to a great first impression. We ensure that you find a positive reception by helping you build a custom chat invitation. From the layout and the formatting to the actual text used, we can help you construct the perfect chat invitation, giving customers a chance to learn more.
Greetings can, in some circumstances, make or break your attempts at building relationships with customers and potential customers. We offer customizable greetings to assist you in making sure you’re truly connecting with users.
These days, more and more people are doing work on their mobile smartphone. Likely, your business is the same way, and want to facilitate your ability to do work efficiently and easily, wherever you are. That’s why we offer our mobile app—to make the whole process simpler, allowing you to take care of the task at hand quickly, so you have more time to take care of everything else.
Just as you want a human being to answer the phone when you call, you want your chats to be answered immediately. Instead of letting customers wait for a response from an automated machine, one of our cheerful team members is ready to assist right away. Our web chat services offer your customers that instant availability, ensuring that no-one need wait longer than a few moments for an answer to their questions.
Our web chat agents are experienced and fully trained, including in areas relevant to your business. It’s important that the individual answering your customer in a chat can field any questions that come to them. We ensure our trained agents have the knowledge and information to answer their questions in the moment, without having to refer to someone else.

When the chat agent doesn’t have answers, finding those answers for the customer slows down the whole process. That’s why, in addition to training our agents on the chat system and customer service techniques, we train them on your business, your FAQs, and unique specifics, so they can properly answer questions and support your customers and prospects.
Sometimes you need an accurate record of communications with customers and users. With our live web chat services, you can receive chat transcripts, including a full history of text-based conversations with the users that visit your site. So no matter the reason or what you’re looking for, we can make sure you have the information you need.
As always, our web chat agents provide top-notch customer service to the site visitors they communicate with. We always treat your customers and potential customers with respect, and a cheerful and polite attitude is applied across the board. We’ll go to great lengths to answer questions, resolve concerns, and assist your customers in whatever way they need, just like you would yourself.

Live Web Chat

$

79

/mo

25 Chat Sessions per month

Live Web Chat

$

129

/mo

50 Chat Sessions Per Month

Live Web Chat

$

199

/mo

75 Live Web Chats Per Month