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Question:

Can I take my Davinci Virtual number with me when I cancel my services?

Answer:

It depends on the type of numbers you use in our system and how they were originally set up. Please call Davinci at 866-875-7848 to review your options.

Question:

How do the minute packages work?

Answer:

We actually base our call volume on per second increments, not per minute increments. So if we answer and forward a call in 3 seconds, it only counts as 3 seconds of live receptionist time. Unlike most of our competitors, we do not round up to the nearest minute. So the 50 minute package actually includes 3,000 seconds of live receptionist time. We’ve also included 10,000 automated minutes (long distance minutes) with every live receptionist minute plan. Those minutes are included to cover any long-distance fees, toll-free charges, or call patching fees that most of our competitors will charge you extra for.

Question:

Is there a set-up fee for Communication Services?

Answer:

Automated Phone Services – No

Live Receptionist Services - $95 one time

Live Web Chat $50 set-up fee

 

Question:

Is there a set-up fee for Location Services?

Answer:

Local Business Identity Virtual Office Address - $150 one time. This set up fee includes a convenient online notary to help complete your set up process.

Question:

If I need this address to obtain a line of credit with my bank, are your addresses registered with Dunn & Bradstreet?

Answer:

Yes, Davinci currently is listed with Dunn & Bradstreet. You can use our address with your bank to obtain a line of credit.

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