Davinci Blog

Name: Davinci Virtual Office
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4/14/2023

17 Customer Service and Support Trends to Watch for 2023

As we move further into 2023, the landscape of customer service and support continues to evolve rapidly. New technologies and changing customer expectations are shaping the way businesses approach customer service, and companies that fail to adapt to digital transformation risk falling behind their competitors. With the rise of digital transformation, companies have been able to deliver a more personalized, convenient, and responsive service to customers than ever before.

6/21/2019

2019 Workplace Trends You Should Know About

The workplace in the 21st century is rapidly changing. What it may resembled a few years ago is no longer the case today. And what it may look like today will change very quickly in the future. A critical factor driving this ongoing evolution of the workplace is technology. For businesses seeking to succeed in this economic climate, the following are some of the key trends that are taking place:

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