Hear what our clients have to say
I just wanted to take a minute to let you know how amazing Kolby was today! Customer service of this caliber is hard to find in this day and age. Kolby went above and beyond to help me by going out of her scope of support and sending me an email with additional information. She was very pleasant and personable which I know is hard to convey over live chat. As someone who has worked in live chat before, I know that she was more than likely holding multiple conversations at once while working with me, yet worked it out with ease. I spoke with a few other companies before reaching Kolby, yet the customer service received makes me feel more comfortable with working with your company instead.
ShowMyPC is a Silicon Valley startup and we have been customers of Davinci for many years now, and are very satisfied with the service. Davinci's Live Receptionist Support service has provided invaluable services enabling us to present a top notch front desk to our customers. This is very important for our business since we offer various remote support and screen sharing collaboration products to our customers, requiring product descriptions and answers to common queries, which the receptionists handle very well. They are quick to come up to speed with new features and enhancements, and are able to handle diverse range of product and billing questions in a very professional manner. Thank you Davinci!
Davinci is one of the rare vendors I don't have to spend time thinking or worrying about -- everything is just easy. There have yet to be problems with our service or our billing and everyone on their team has been extremely pleasant to work with. Thank you for delivering on everything you promised and then some!
Davinci is awesome! Davinci has been one of the best investments since starting my business. You guys make me look and sound professional to other colleagues. My colleagues are amazed at how nice my receptionists are! I am looking forward to a long relationship. It’s a good marriage. I think you guys are fantastic.
Your Virtual Client Specialists do a great job! They answer our calls with professionalism, and relay appropriate information to our clients. Just yesterday I received a voicemail from one of our clients to “....give the receptionist a raise”(please don’t raise your rates, though) because she handled his call well. Your customer service staff also handles questions and issues quickly and effectively. I would recommend Davinci Virtual Office Solutions to any organization that is looking for a professional and customer friendly receptionist support service.
As an attorney with a focus in international businesss, the majority of my clients are out of state and out of the country. Davinci's virtual office allows me to service these clients from anywhere in the world, while maintaining a presence in Utah. Their staff's professionalism, as well as their A+ prime office facilities and locations allow me the flexibility I need without sacrificing quality.
I have been a Davinci Virtual Receptionist Service customer since March 2007. I can tell you with 100 % confidence and enthusiasm that Davinci has been indispensable in helping me getting my patients needs met. I am a solo Family Nurse Practitioner in Sandy, Utah and I struggled daily with the multiple tasks of answering calls, returning voice messages, scheduling patients, treating patients, dictating medical records, and maintaining the office. I chose Davinci because they offered the best all around service for the best price. My account set-up was completed in less than 2 days despite being a complicated transaction. The Davinci staff were able to answer my phone calls in a consistently professional manner. Davinci services help me in so many ways as my clinic grows: scheduling patients, taking messages and alerting me to priority needs, answering the phones while I am on vacation or medical training, appointment reminder calls, and emails that confirm the appointment reminder calls. I have never regretted spending money to have Davinci Virtual Receptionist Services help me help my patients. The staff are great and put up with my ever changing needs as I change to meet the needs of my patients. It's a great relationship and puts my mind at ease.
It is with pleasure to provide a review of the Davinci Live Web Chat Services and the team. I have been using the chat services for almost a year for my medical practice. I have links from several of my websites to the chat line. I am very pleased with the service, as in today's digital world, more and more people prefer to connect via chat and you have filled that gap for my medical practice. You have a well trained and highly qualified team. The managers of the team have been extremely helpful to understand my practice and to fine tune what is relayed to the people. The managers have always been available. Their replies come to me promptly and the changes and revisions that I have requested have been implemented immediately. Overall, I am very satisfied with your Live Web Chat Services.
Davinci Virtual has exceeded my expectations. I have not yet had my new business cards printed so my call/mail volume has been minimal, but based on the first month everything has been great and exactly what I was looking for. Please thank everyone again for me who was involved with helping me to set up my account. I really appreciate the great care I've received.
I am very pleased with the Davinci service for both Solair and MobilePower. I am looking forward to the growth and prosperity of my company in 2011 and plan to continue with your service as we grow. Thank you, Kevin Resnick
Thank you so much for implementing the virtual receptionist service on such quick notice. Working with Davinci has greatly increased the number of sales I am able to get. The professional image and support you offer to my clients has been such a great way to grow my business while keeping costs low. Thank you Davinci!
There never seems to be enough time in the day to get things done. But our overriding priority is having good customer contact and Davinci helps us tremendously. The two tools we use most are conference calling and voicemail to email. With the conference system we can set up a call in an instant with and invite as many people as we need right then. Because business does not follow a set schedule. The voicemail to email feature ensures 24x7 coverage of any inbound calls. Like most start up companies, we never sleep. And responding to a customer inquiry at 11:00 at night is now possible from the comfort of a hotel room.
I have suggested your services to other businesses in my area. I am so pleased with the professional way in which my company's voice communications are now being handled. We are now getting "all" of our phone calls and messages.
Your receptionist Kylee G. is "Really awesome. Really, Really good. It is rare I give that type of comment on a receptionist, most of them are good, but she was exceptional!"
I would like to thank you on what a great benefit this will be for my company. The process from application to Davinci's virtual office including a live assistant was seamless. It is amazing how transparent the virtual office really is. It does help with my image in the community. The virtual office provides me cost savings, to allow my company to grow.The whole thing only took a couple a days. I'm extremely pleased with professional manner in which all the Davinci staff's conduct themselves. The live assistant is also a useful tool in freeing up time. Thank you again Kylee Gonzalez and Davinci for your help.
Using Davinci’s Live Receptionist Support has allowed our business to make a powerful first impression on our clients. Anyone who calls Dreamality Education & Coaching will now reach a live person who is happy and pleasant, knowledgeable about our organization, and extremely professional. Our clients often recall the name of the receptionist they spoke to, which shows we made an excellent first impression! This is especially important at Dreamality because our callers are looking for coaching to improve their lives. Whether it’s for their relationships, careers or general well-being, they are reaching out to find solutions and support. A live, caring person is the first way we show them that at Dreamality we are here for them. Like many organizations, we are focused on creating systems so that we can grow and serve more people. Davinci has been an integral part of this system. Before Davinci, we didn’t have the resources to take all of the calls that came to us daily. Callers would often get our voicemail and we would hope they would leave a message. Now, our callers reach a live person every time so we don’t miss any calls. Plus, if callers want to attend our upcoming seminars they can make a reservation right on the phone. In addition, the Davinci customer care associates have been very responsive to us and adjusted quickly to our requests, changes, additions, etc. We are very grateful that our DaVinci receptionists have enjoyed representing us as much as we enjoy working with them! Thank you for everything.