Virtual Medical Receptionist and Live Answering Services for Healthcare

While medical and healthcare answering services are common, few seem to deliver a true sense of value and customer service. Davinci’s virtual medical receptionists can help bring your healthcare service a unique and highly specialized set of answering features. Our specialized, trained team of virtual receptionists will manage your calls and your clients with the utmost respect and courtesy.

Hundreds of doctors & dentists trust us for their medical answering service needs through our virtual assistant and virtual receptionist solutions and services. All of our physicians and doctors choose our answering service solution for our great reviews and friendly and cheerful medical receptionists to assist their patients with setting up appointments, following up with doctors, getting updates to their patients, and countless other needs. When you need a virtual medical receptionist or a healthcare answering service, no one gives the same high quality that Davinci Virtual does, as our virtual medical assistants are trained right from day one and continue to train with changes in the needs of dentists, doctors & physicians.

Our answering service solution allows you to run a medical virtual office, so you can focus on patient healthcare and we will take care of your secretarial and assistant needs by handling billing, appointments, calls & questions. We also offer virtual office & live web chat solutions to further help you help your customers.

How Does a Virtual Receptionist Help Your Medical Practice?

A virtual medical receptionist is like having a traditional receptionist. However, instead of being a full-time employee working in your office, they work remotely.

Virtual receptionists can be responsible for handling all of the duties of a receptionist. They can answer incoming calls, take messages, transfer calls, make outgoing calls, schedule appointments, and so much more and they do it all from a remote location.

When you first set up your virtual medical receptionist service, you choose a service package. Different packages provide different levels of service from your virtual receptionist to match the specific needs of your office.

What Is a Healthcare Answering Service?

A healthcare answering service is a remote worker that can virtually accept and schedule appointments from patients and perform other duties a receptionist is typically responsible for.

We know one size doesn’t fit all when it comes to healthcare offices, which is why each virtual medical receptionist is trained to fit the unique needs and style of your medical office or practice. With a virtual receptionist, you’ll never miss a call again. You’ll know your patients will always be greeted by a friendly professional receptionist every time they call your office.

How It Works

Getting started with a virtual receptionist from Davinci can be done quickly and easily. Our services are designed for seamless integration into your current processes.

1. Schedule a Free Consultation
   Connect with our team to discuss your practice's needs and learn how our services can help.
2. Customize Your Plan
   Choose the features and services that work best for your healthcare practice, from appointment scheduling to specialized live answering.
3. Set Up and Integrate
   We’ll seamlessly integrate with your current systems and ensure our team is trained to handle your specific requirements.
4. Go Live
   Once everything is set up, your dedicated virtual receptionist team will start managing calls, scheduling appointments, and supporting your patients.
5. Focus on Patient Care
   With Davinci handling your administrative tasks, you can spend more time focusing on what matters most—providing exceptional care to your patients.

What Are the Benefits of Bringing in a Virtual Medical Receptionist?

A virtual medical receptionist can help manage and schedule the intake process and other basic customer care and service opportunities, giving the doctor, physician, or other healthcare professional more time to focus on treating patients. By reducing healthcare professionals’ administrative work, medical virtual receptionists help ensure each patient receives the best treatment possible.

Hiring a full-time receptionist can be expensive, and then there are all of the hidden costs of making sure they have all the necessary technology. Virtual receptionists are a better, more cost-effective solution. A virtual receptionist will provide a friendly, confident, professional voice for any healthcare office, building and improving your medical practice’s reputation for amazing service.

Can a Medical Office Use a Virtual Receptionist or an Answering Service?

Yes, a medical office can use a virtual receptionist and an answering service. Your customer records and personal information are safeguarded. We know how critical it is to make sure patient information is handled appropriately and securely. Additionally, medical reception services are closely monitored for their performance to ensure the best levels of customer care and service.

Find a Virtual Medical Receptionist for Your Business

At Davinci, we will help match you with virtual medical receptionist services that fit your needs perfectly. Contact us to learn more and get started.