Live Receptionist Services

Doctor Kara Diersing, P.C.
Kara Diersing, PHD

My name is Kara Diersing, PhD, NP-c and I have been a DaVinci Virtual Receptionist Service customer since March 2007.As a small business owner who operates a small medical clinic as a solo practitioner with no office staff, I can tell you with 100 % confidence and enthusiasm that DaVinci has been indispensable in helping me getting my patients’ needs met. I am a solo Family Nurse Practitioner in Sandy Utah and I struggled daily with the multiple tasks of answering calls, returning voice messages, scheduling patients, treating patients, dictating medical records, and maintaining the office. Since I could not afford to hire a receptionist or medical assistant, in desperation I searched for solutions on the internet and reviewed a lot of websites before deciding to call DaVinci. I chose DaVinci because they offered the best all around service for the best price. My account set-up was completed in less than 2 days despite being a complicated transaction because I deliver services in a way that is unique to health care. I offer online appointment scheduling and house calls to my patients. The DaVinci staff were very quick learners in how to use my online scheduling system and in how to answer my phones that would promote the growth of my clinic. The DaVinci staff were able to answer my phone calls in a consistently professional manner, which was extremely important to a start-up medical office like mine whose “front door” is the first impression created by the person who answers the phone call of a potential new patient. DaVinci services help me in so many ways as my clinic grows: scheduling patients, taking messages and alerting me to priority needs, answering the phones while I am on vacation or medical training, appointment reminder calls, and emails that confirm the appointment reminder calls. I never imagined I would ever need those emails, but that extra touch helped me in a dispute about a “No Show” fee that was owed to the clinic. Of all the money I have spent to start and maintain my small medical clinic, I have never regretted spending money to have DaVinci Virtual Receptionist Services help me help my patients. The staff are great and put up with my ever changing needs as I change to meet the needs of my patients. It’s a great relationship and puts my mind at ease when I am doing the things that I cannot delegate.