Page Diagnostic Info

Controller: CustomerCare
Action: Faq
View: ~/Views/CustomerCare/Faq.cshtml
RouteData:
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You've Got Questions: We've Got Answers.


Davinci simply makes doing business easier.

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Question:

How do I pay?

Answer:

We accept credit and / or debit card payments. We cannot accept check, or cash payments. This also adds an extra level of convenience because you don’t have to worry about mailing in a check or late payments.  All sign-ups need to be done online or over the phone at 888-863-3423. We cannot accomodate in-person sign-ups.

Question:

Is there a set-up fee for Communication Services?

Answer:

Automated Phone Services – No

Live Receptionist Services - $95 one time

Live Web Chat $50 set-up fee

 

Question:

What is the contract term for Receptionist Services?

Answer:

Phone & chat solutions are on month to month contracts. All we need to cancel is 30 day written notice of cancelation.

Question:

Is there tax applied?

Answer:

No. The pricing is charged as listed on our website. No tax is applied.

Question:

What happens if I go over my number of chats per month?

Answer:

Chat overages are billed at 4 cents per word over the initial chat amount.  Please see our Terms and Conditions for more information.

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