Frequently Asked Questions

Name: Davinci Virtual Office
Rating: 4.3

Frequently Asked Questions Live Receptionists Virtual Offices Auto Receptionist Live Web Chat Technical Support

How do I pay?

We accept credit and / or debit card payments. We cannot accept check, or cash payments. This also adds an extra level of convenience because you don’t have to worry about mailing in a check or late payments. All sign-ups need to be done online or over the phone at 888-863-3423. We cannot accomodate in-person sign-ups.

Is there a set-up fee for Communication Services?

Automated Phone Services – No

Live Receptionist Services - $95 one time

Live Web Chat $50 set-up fee

What is the contract term for Receptionist Services?

Phone & chat solutions are on month to month contracts. All we need to cancel is 30 day written notice of cancelation.

Is there tax applied?

No. The pricing is charged as listed on our website. No tax is applied.

What happens if I go over my number of chats per month?

Chat overages are billed at 4 cents per word over the initial chat amount. Please see our Terms and Conditions for more information.

How long does it take to setup Live Web Chat?

It takes 1-2 business days after receipt of forms to get everything put into the system and the team trained.

How much is it for you to install the button for me?

There is a flat fee of $99 for the install.

What do you need to install the button for me?

We will need access to your website. Depending on the type of site you have we will either need access to the admin or access to the site files via FTP.