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Davinci simply makes doing business easier.

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Question:

How do the receptionists process orders for me?

Answer:

Our team will have links to your website at their fingertips each time a client calls you. They can process your clients orders online, directly through your website. Or they can simply log caller information and email it to you directly if you prefer. Please call 888-863-3423 to discuss your specific order needs to ensure we can match them. It’s all very flexible.

Question:

How do you handle solicitors, and do these calls count toward the minutes in my package?

Answer:

Our receptionists will screen for solicitors and we have the ability to block their numbers if necessary.

Question:

What is the cost for Live Virtual Receptionist answering alone?

Answer:

This will depend on the package that is purchased. Please refer to our list of packages for details.

Question:

How soon can my communications package be set-up?

Answer:

Once you sign up online, you will be assigned a personal set up representative that will help you fill out your call flow form. Once that has been completed and sent back to us it typically takes about 1-2 business days. This allows us time to train and test your team of receptionists on how to handle your calls.

Question:

How do I pay?

Answer:

We accept credit and / or debit card payments. We cannot accept check, or cash payments. This also adds an extra level of convenience because you don’t have to worry about mailing in a check or late payments.  All sign-ups need to be done online or over the phone at 888-863-3423. We cannot accomodate in-person sign-ups.

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