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Question:

If the call is transferred to a cell phone, what does the Caller ID read?

Answer:

With the live package, the the Davinci number will show in the caller ID so you will know that it is a business call coming through. With the auto package you have the choice to see your Davinci TFN or see the callers phone number.

Question:

How many people will the auto system forward calls to?

Answer:

With the auto attendant system, it includes one main greeting and one company voicemail box. But it can forward to seven phone numbers for $59/mo. If you are in need of a dial by name directory or extra voicemail boxes, it’s $29.95 for the 2nd box and $19.95 for any additional boxes after that.

Question:

Is there tax applied?

Answer:

No. The pricing is charged as listed on our website. No tax is applied.

Question:

How much conference room time is included in the package?

Answer:

At Davinci we do offer pre-pay conference room time at some of our locations.  Contact your sales representative for more information.

Most of our locations offer conference room time payable by the hour.  At Davinci we limit the number of clients we sign up at our locations, so there is much better availability in the rooms when you need it.  You can even book your rooms online!

Question:

Can you do administrative projects for me? (data entry, scheduling flights, other non phone work, etc.)

Answer:

Yes, this is "Admin Time" that is provided in our Premium Live Receptionist packages.  There is an additional fee that is billed at $50/hr and is broken into per minute increments. You just pay for the time you use at the end of the month, charged to the card we have on file.

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