You've Got Questions: We've Got Answers.

Question:

What are the main features included for Location Services?

Answer:

• Professional business address
• Mail & package receipt, dedicated mail box on site in most locations
• Mail forwarding on request (daily, weekly, or monthly) cost of postage additional (rate vary by location)
• Use of address for business license, business cards, website, etc.
• Local presence & drop off & pick up point for clientele
• Lobby & directory listings available at most locations
• Access to private day offices & conference rooms at hourly rates (vary by location)
• Complimentary access to cyber café’s with wireless internet, coffee/tea bar, etc. (where available)

Question:

How soon can my new address be set-up?

Answer:

If you sign up for a virtual office location, we do require a completed & notarized CMRA mail form before set-up is complete. After that form is received and submitted, set-up typically takes 48 hours.

Question:

How soon can my communications package be set-up?

Answer:

Once you sign up online, you will be assigned a personal set up representative that will help you fill out your call flow form. Once that has been completed and sent back to us it typically takes about 1-2 business days. This allows us time to train and test your team of receptionists on how to handle your calls.

Question:

How do I pay?

Answer:

We accept credit and / or debit card payments. We cannot accept check, or cash payments. This also adds an extra level of convenience because you don’t have to worry about mailing in a check or late payments.  All sign-ups need to be done online or over the phone at 888-863-3423. We cannot accomodate in-person sign-ups.

Question:

Can I get my numbers now and start services later?

Answer:

Unfortunately our numbers live in a large bank, and in order for us to reserve or hold a number we have to activate that account at that time.