Davinci Virtual Blog



Work-Life Balance and the Virtual Office, Part 1

Stanford Study Shows Multitasking Comes with Price

Are you a multitasker? Before you proudly answer yes, consider the costs.

According to a Stanford study, people who are regularly bombarded with several streams of electronic information do not pay attention, control their memory, or switch from one job to another as well as those who prefer to complete one task at a time. A virtual assistant can help relieve the temptation to multitask by taking on tasks that aren't core to your business.

Here's an eye-opener worth listening to: Stanford researchers are still studying whether chronic media multitaskers are born with an inability to concentrate or are damaging their cognitive control by willingly taking in so much at once. But they're convinced the minds of multitaskers are not working as well as they could.

Rather than e-mailing while talking on the phone, watching television and surfing the Internet, you can turn over online research to a virtual assistant who can perform the job undistracted. You can also outsource your non-core phone calls to a virtual assistant, and even assign e-mail follow up tasks and other duties.

The point is for you to focus on doing one thing at a time – and doing it well. With a virtual assistant on your team, you can avoid the potential snares of multitasking without sacrificing productivity in your organization.

Can a Virtual Receptionist Boost Your Customer Service?

Word of mouth marketing can be a boon for business – assuming the words from your customers' mouths shed a positive light on your products, services and employees. Assuring positive word of mouth marketing means creating a positive customer experience based strongly on customer service.

With that in mind, consider your phone presence. When potential or existing customers call your business, how are they greeted? Or are they typically met with an answering machine because you are too busy to answer the phone? If you want to ensure your customers are greeted professionally every time they call, a virtual receptionist can help. A virtual receptionist can answer your dedicated phone line with a customized greeting that makes your customers feel welcome.

Indeed, a virtual receptionist can help give your customers confidence that they are getting the answers they need when they need them. Virtual receptionists are trained to handle appointment-setting and message-taking, as well as answer simple questions about your company, such as address or hours of operation. A friendly virtual receptionist can make the difference between a satisfied customer or a lost sale.

Whether you work from a large office building or a home office, a virtual receptionist could be the solution to your quest for better customer service – and for a fraction of the cost of hiring a full-time receptionist to man your phones. Especially if you are already using a virtual office, a virtual receptionist is the next natural step as your business call volume grows.

Low Virtual Office Start-Up Costs Attract Entrepreneurs

Want to accomplish more than what you are doing today? Maybe a virtual office can help. If you are a start-up, a virtual office can play a key role in helping you overcome new business challenges and hasten toward your goals.

One of the key benefits of virtual offices for new companies is low start-up costs. Instead of renting traditional office space, you can work from a home office and tap into the benefits of a virtual office for mail delivery services to a prestigious address, virtual receptionist services and even virtual assistants. In fact, you can leverage an entire virtual network, from technology to personnel, and potentially save thousands of dollars a month.

Virtual offices are just smart planning for the start-up. Not only do you get the prestigious business address, you also have a built-in conference room or day office should you need to meet with a client on the fly. You have the best of both words, so to speak, because you have an on-demand office and a 24/7 professional business image.

A virtual office can open the door to more freedom for you to grow your business while you leave the phone-answering, appointment scheduling and other administrative tasks to a qualified virtual assistant. Without full-time office costs or full-time salaries, you are better prepared to run a full-time start-up that can grow into a traditional office and even expand into new territories.

The Truth About Virtual Assistants, Part 2

Still looking for the truth about virtual assistants? In yesterday's post, we looked at one of the biggest myths I've discovered. That is, "My business can't afford to hire virtual assistants."

Now that we busted that myth, let's look at the second most common myth I've seen associated with virtual assistants…It sounds something like this: "My business isn't big enough to hire a virtual assistant." Even if you are a one-man show, and maybe especially if you are a one-man show, that is a myth of monumental proportions.

No matter how small your company is, it's not too small for a virtual assistant. Think about it for a minute. How much time do you spend, or perhaps waste is a better way to look at it, on administrative tasks that could be outsourced to someone else who could do it just as efficiently as you – and free you up for revenue-generating opportunities? How much time do you spend? An hour, two hours, three hours?

Why should you spend, er waste, your valuable time on billing, appointment-setting, calendar maintenance, bookkeeping, travel arrangements, or expense tracking when a virtual assistant can easily handle all those tasks for you? The answer is…you shouldn't. And you don't have to when you hire a virtual assistant.

Virtual assistants free up your time so you can concentrate on your core business. In fact, if you want to grow your business, a virtual assistant can be the best way to spread yourself out without spreading yourself too thin.