But what does that mean to you?
Here’s how it works: If a virtual office provider—or any other company—is accredited by the BBB, that means the bureau has determined that the virtual office provider meets certain standards. Those standards include a commitment to make a good faith effort to resolve any consumer complaints. Davinci Virtual actually pays a fee for accreditation review and monitoring and support for BBB services to the public. That’s just how committed this virtual office provider is to offering sterling service.
The Better Business Bureau has a Code of Business Practices that accredited virtual office providers must meet. The code is built on the BBB Standards for Trust, essentially eight principles for creating and maintaining trust in business. Those principles include:
- Build Trust
- Advertise Honestly
- Tell the Truth
- Be Transparent
- Honor Promises
- Be Responsive
- Safeguard Privacy
- Embody Integrity
So when you set out to choose a virtual office provider, check to see if they are accredited by the BBB. Although BBB accreditation doesn’t mean the BBB has endorsed a virtual office product or service, it does mean that the virtual office provider has been deemed trustworthy in its dealings with customers. With so many virtual office providers springing up, it’s important to choose a brand with a trustworthy track record.
Check out this video on BBB and ethics: